Hauptfeld-Göllner, PetraPetraHauptfeld-Göllner2017-08-292017-08-292011http://hdl.handle.net/20.500.11790/879Conference Budapest Business School, 24th – 26th November 2011, Budapest, Hungary (invited) (presentation)eninfo:eu-repo/semantics/closedAccessCross-cultural communication for responsible tourists: How to cope with critical incidents in the host countryinfo:eu-repo/semantics/conferenceObject